No.01Curaçao licence
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- Wagering
- 30× deposit + bonus
- Min. deposit
- €10
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18+ · New players · Full terms apply
CleanWins casino at a glance
CleanWins (often searched as Clean Wins) is a slots and live casino under an Anjouan licence. Its site, cleanwins.com, is one of three domains on the licence; search results also show several look-alike addresses that aren’t listed under it, so type the address yourself.
| Detail | Finding |
|---|---|
| CleanWins login address | cleanwins.com; other “CleanWins” domains in search results aren’t listed under its licence |
| CleanWins register form | Email, password and personal details; 18 or older (or the higher legal age where you live); one account per person, household and IP address |
| CleanWins minimum deposit | £20 for the welcome and reload bonuses; no general minimum on the public pages we read |
| Currency | Pounds from the UK, euros from Ireland; the site lists EUR, USD, GBP, SEK, CZK and HUF |
| Sportsbook | None found working: not in the menus, footer or promotions; a /sports address shows only an empty bet slip |
| App | None found in UK app-store searches; browser-based, mobile cashier and games untested |
| Support | Email and live chat, described as 24/7 |
| Account controls | Self-exclusion and a 7-day cooling-off period through support; no deposit-limit tool described |
How we checked this CleanWins review
CleanWins pauses automated browsers, so on 29 and 30 October 2026 we read its pages as the server sends them: the terms, KYC policy, responsible gaming and About pages, the full terms of the seven promotions listed for the UK, the VIP page and both lobbies. We checked the Anjouan licence register on 30 October and the licence validation page on 26 October, visited from the UK, Canada, New Zealand and Ireland, and read Casino Guru and Trustpilot. We didn’t open an account, deposit, withdraw or contact support. Our review method explains the rest.
Is CleanWins casino safe? Licence and player protection
CleanWins is run by Onimim Ltd, a company registered on Anjouan in the Comoros (number 15765, Hamchako, Mutsamudu). The Anjouan register, read on 30 October 2026, lists Onimim Ltd’s licence ALSI-192407051-FI3 as Valid, issued on 29 July 2024 and expiring on 28 July 2027, for cleanwins.com, slotroyals.com and ozbet.net. The footer adds that a Cypriot company, Onimim (CY) Ltd, acts as a service facilitator in certain countries and processes “all payments related to Paysafe”. The general terms print the licence number with a different ending (“-FB”); the footer and register agree on “-FI3”. Our list of Anjouan licensed casinos compares CleanWins with nine other casinos licensed there.
So is it safe? CleanWins holds a licence that the register shows as valid, but its own terms give players little cover: balances aren’t guaranteed or insured by any deposit or banking insurance scheme, the casino’s liability is capped at £500, and no independent dispute service is named. Our UK country guide explains what UK players give up offshore. The CleanWins sister sites on the same licence are SlotRoyals, which runs on the same platform with a 400% welcome offer in euros, and OzBet, which showed only a maintenance page on 30 October.
| Detail | What we found |
|---|---|
| Licence | Anjouan, ALSI-192407051-FI3, Valid to 28 July 2027 |
| Licence holder | Onimim Ltd |
| Player fund protection | None stated: balances aren’t guaranteed or insured |
| Liability cap | £500, or the stake involved if lower (the casino’s own clause) |
| Dispute service | None named; internal complaints, then arbitration |
| Game testing | No laboratory named |
Who can play at CleanWins
This is where CleanWins is least clear. Its terms bar residents of countries where online gambling is prohibited and forbid VPNs. Its KYC policy is stricter: ID and proof of address from Austria, France, Germany, the Netherlands, Spain, the Comoros, the United Kingdom, the USA (with French, Dutch and US territories), FATF-blacklisted countries and any other country the Anjouan authority prohibits fail verification, and verification is compulsory before any withdrawal. The Anjouan licence validation page, read on 26 October, excludes Australia, the Comoros, France, the Netherlands, Spain, the UK, the USA and FATF-blacklisted and sanctioned jurisdictions, and calls play from them “strictly prohibited”. Opened directly rather than through a casino’s seal, that page showed “INVALID” for all five domains we checked that day, including Wildies, which the register lists as valid; we couldn’t establish why, so we take the status from the register.
Even so, CleanWins showed us its offers in pounds from the UK on 29 and 30 October, and in euros from Ireland on 29 October. Our visits from Canada (Toronto and Vancouver) and New Zealand (Auckland) on 29 October got a security block page, although neither country is named on its restricted lists; all three ran through the same VPN network, so this may reflect how it treats that network. The settings saved in its pages list eight account countries (Czechia, France, Germany, Greece, Hungary, the Netherlands, Sweden and the UK) and hide the licence seal from visitors in the UK, New Zealand and six other countries. We couldn’t test the sign-up form, but Ireland, Canada and New Zealand aren’t among those account countries, so ask support whether your account can be verified before you deposit; a reply doesn’t override the written exclusions. Our Irish country guide covers the law there.
CleanWins welcome bonus and promotions
The CleanWins welcome bonus is a 200% match on your first ever deposit, up to £2,000, plus 200 free spins on Big Bass Bonanza, claimed with the code WELCOME2000 from £20. From Ireland the same offer read €2,000. Only one welcome bonus is allowed per player, and the terms apply the usual one-per-household and one-per-IP rules.
Welcome bonus worked example
- Deposit: £20, the minimum, with the code WELCOME2000.
- Match: 200%.
- Bonus credited: £40, plus the 200 spins at £0.10 each.
- Total playable balance: £60; real money is used before bonus money.
- Wagering: 40× the deposit plus bonus.
- Total wagering needed: £2,400 on the deposit and match within ten days; spin winnings are “subject to wagering” on top, without a stated multiplier.
- Spins equivalent: 12,000 spins at £0.20 on slots that count in full; that is turnover, not a target, and each bet must stay at or below £2 here, because 5% of a £40 bonus is lower than £5.
- Win cap: the offer terms set none; the general terms cap welcome bonuses that have no terms of their own at ten times the bonus.
CleanWins wagering requirements
The CleanWins wagering requirements are 40 times the bonus plus deposit within ten days. Slots count in full, roulette at 10% (live roulette not at all), and live casino, blackjack, video poker, craps, baccarat and some multiplayer games count nothing. Low-risk betting, the slot Gamble feature and bets above the cap are banned, and the general terms add that cutting your stake by 75% or more after a big win can be treated as bonus abuse. Leaving the bonus or missing its conditions forfeits all bonus money and real-money winnings, and you can’t withdraw while it is active. Our bonus guide explains how deadlines like this change what an offer is worth.
CleanWins free spins, bonus code and other offers
The CleanWins free spins come with the welcome offer, with a first deposit by Open Banking (50 extra spins) and from a daily Wheel of Fortune, which gives one spin on your first deposit of the day, if no other bonus is active; the top wheel needs a deposit of £300 or more, and its prizes reach 300 spins only with the doubling sector. The CleanWins bonus code for the welcome offer is WELCOME2000, and the weekly reload uses WEEKLY250: 50% up to £250 once a week, from £20, at 25 times the deposit plus bonus within ten days. Reload winnings are capped at five times the bonus. We found no CleanWins no deposit bonus on 30 October, and WELCOME2000 and WEEKLY250 were the only codes published.
The strongest offer is the CleanWins cashback, paid with no wagering. On slots it returns up to 10% of net losses from Friday to Sunday (UK time), up to £1,000, credited on Monday and to be activated before it expires, although the terms don’t say how the rate is set or when it expires; in the CleanWins live casino it returns 5% of weekend net losses, up to £200, if you contact support. The minimum is £5 and you get only the larger of the two. Under the refer-a-friend scheme, you get £5 and your friend 10 spins once both accounts are verified, your friend has deposited £20 and support has linked the accounts; the VIP page lists five tiers with weekly cashback of 5% to 15% at the top three, though the terms say VIP status is by invitation only. The homepage also advertises a Friday “Happy Hour”: its description promises 80 wager-free spins on Blood Suckers for each deposit of €20 or more, but gives two start times (16:00 and 18:00 UTC), and it wasn’t among the promotions listed for the UK on 30 October.
CleanWins sign up walkthrough
Based on the terms and KYC policy; we didn’t open an account.
- Check eligibility before registering. If you live in a country its licence or KYC policy excludes, including the UK, stop here. Otherwise ask support in writing whether your ID and proof of address will pass.
- Read the withdrawal rules before depositing. The 5× deposit rule, the 7-day cap and the fees are in the banking section below; full KYC (a photo ID valid for three more months, a selfie holding it, and a bank statement or utility bill from the last three months) is compulsory before any withdrawal and may be asked for earlier.
- Register. Give an email address you keep, a password and your personal details; you must be 18 or older (or the higher legal age where you live), with one account per person, household and IP address.
- Deposit. £20 or more; the welcome bonus is optional and needs the code WELCOME2000 on your first deposit, and a first deposit by Open Banking adds 50 spins.
- Verify early. Upload the KYC documents before you ask for a payout, so the check doesn’t hold up your first withdrawal.
CleanWins games: slots and live casino
The lobby shows no game counter, and we couldn’t count it. The CleanWins games are grouped into Top, New, Slots, Megaways, Bonus Buy, Book of, Jackpots, Casual, Table Games and “hot” and “cold” lists. The first page of each category showed games from Pragmatic Play (Big Bass Bonanza, Sweet Bonanza), Play’n GO (Book of Dead), NetEnt (Starburst), Microgaming, ELK Studios, EGT Digital, Amatic, Mascot Gaming, Iconic21 and others; Casino Guru lists 25 providers in all.
Bonus wagering counts mainly on the CleanWins slots, with non-live roulette at 10% and nothing in the live lobby. That lobby has All Live, Roulette and Blackjack sections, with tables from Lucky Streak and Iconic21 on its first page. We found no working sportsbook: there is none in the menus, footer or promotions, the terms only mention sports in general clauses, and a /sports address shows an empty bet slip. We didn’t play, so game performance wasn’t tested.
CleanWins payout methods, withdrawal times and limits
The public pages show no payment logos or cashier list, and the cashier is behind log-in. Casino Guru lists Visa, Mastercard, Bitcoin, online and ordinary bank transfer, Tether and USD Coin, noting that not every method may work both ways or in every country, and CleanWins’ own Open Banking offer confirms instant bank transfers for deposits. The decisive rules are in the terms: a CleanWins withdrawal can be refused or charged an admin fee of up to 8% unless your deposits have been wagered five times (low-risk bets don’t count), and withdrawals go back to the deposit method unless the casino agrees otherwise after extra checks. We found no published minimum withdrawal.
| Method | Deposits | Withdrawals | Time (stated) | Time (player-reported) | Fees |
|---|---|---|---|---|---|
| Visa, Mastercard | Listed by Casino Guru | Not confirmed; terms return withdrawals to the deposit method | Not stated | No method-specific reports | Up to 8% (see below) |
| Open Banking / instant bank transfer | Yes (offer page); 50 extra spins on a first deposit | Not stated | Not stated | No method-specific reports | As above |
| Bank transfer | Listed by Casino Guru | Not stated | Not stated | No method-specific reports | As above |
| Crypto (BTC, USDT, USDC) | Listed by Casino Guru | Not stated | Not stated | No method-specific reports | As above |
The terms give no CleanWins withdrawal time, only that verification can include a selfie or a call. Player reports are few: a Casino Guru complaint describes a delayed withdrawal of £270, not shown as resolved when we checked, and the one Trustpilot review (30 September 2026) says withdrawing was close to impossible; neither names the method. With no stated processing time, the wait for a first payout isn’t established.
| Rule | What the terms say |
|---|---|
| Before withdrawing | Deposits wagered five times (low-risk bets excluded); otherwise refusal or a fee of up to 8% |
| CleanWins withdrawal limit | £5,000 in any 7 days and £15,000 in 30 days; VIP levels may differ |
| Repeat withdrawals | More than one within a rolling 30 days: a fee of up to 8% |
| Pending withdrawals | Stay playable; cancelled if your balance falls below the amount, after up to an hour’s grace |
| Maximum win | £100,000 a day; excess may be deducted within 30 days |
| Chargebacks | A possible €50 admin fee per reversed payment |
| Verification | Full KYC for any withdrawal or lifetime deposits above €5,000, or earlier |
Deposits in other currencies are converted at OANDA’s daily rate or the rate of the casino’s bank or payment processor, and some payment systems add exchange fees. The casino says it absorbs most deposit fees, but your own bank charges are yours. Our payments guide explains how withdrawal rules like these usually work.
CleanWins mobile site and app
We found no CleanWins app in UK App Store and Google Play searches on 27 October 2026; the site is built for the browser. Our phone-sized visits stopped at the “Session paused” screen it shows automated browsers, so the CleanWins mobile site’s cashier and games weren’t tested; we read the pages as the server sends them.
CleanWins customer service and complaints
The About page describes a 24/7 team reachable by email or live chat, and the terms give support@cleanwins.com; we didn’t test either. Support is also where self-exclusion, the live casino cashback and referrals are claimed.
CleanWins complaints go to support first and then to management, and the terms say it aims to answer bet-settlement queries within 28 days. Two clauses are strict: disputes about a bet must be raised within three days of its settlement, and the casino takes no liability for how it handles a complaint. After that, the terms offer only arbitration. The licence validation page requires licensees to offer an independent dispute service once the internal process is finished; CleanWins’ terms don’t name one, so ask which it uses.
Responsible gambling tools at CleanWins
The responsible gaming page offers self-exclusion for at least three months and a 7-day cooling-off period, both requested through support, and lists Gamblers Anonymous, Gambling Therapy and GamCare. The terms describe a different process: an emailed request naming a period of at least 24 hours, actioned within ten business days, which can later be reversed. You stay responsible for your account while a request is pending, and the terms say self-exclusion is possible only for an existing account “with adequate balance”. Neither page describes deposit limits, the terms don’t say whether an exclusion covers the sister sites, and the terms say Anjouan has no national exclusion register. We didn’t test the tools.
Don’t rely on the UK self-exclusion register here: neither CleanWins nor Onimim Ltd was on the UK scheme’s list of participating companies (updated 21 October 2026, checked 27 October). If you have self-excluded, don’t open an account here; our safer gambling page lists free, confidential support.
What real players say about CleanWins
There is little to go on yet. The CleanWins Trustpilot profile for cleanwins.com, unclaimed, scored 3.2 from a single one-star review on 30 October 2026. Casino Guru gives CleanWins a Safety Index of 5.5, which it classes as below average, citing two complaints (one open, one unresolved) and a clause on low-risk play that it considers unfair. We paraphrase reviews; they are opinions, not verified facts.
| Source | Rating | What players praise | What players criticise |
|---|---|---|---|
| Trustpilot (cleanwins.com) | 3.2 from 1 review; unclaimed | — | Promotions that encourage deposits, then withdrawals that are close to impossible (30 Sep 2026) |
| Casino Guru | Safety Index 5.5 (an editorial score); no user reviews | — | Two complaints, one open and one unresolved; the one shown is a delayed £270 withdrawal (no date in our capture) |
| AskGamblers | None found | — | — |
| None found in a search engine’s results | — | — |
One review and two complaints are too few to judge payouts. They point the same way, at withdrawals, which is also where the terms are strictest.
What CleanWins gets wrong
- Offers shown in pounds to UK visitors, while its KYC policy rejects UK ID and the licence excludes the UK.
- A 5× deposit rule before any withdrawal and a £5,000 weekly cap, with fees of up to 8% for falling short or withdrawing more than once in 30 days.
- No stated withdrawal time, minimum withdrawal or public list of payment methods.
- Three days to dispute a bet, a £500 liability cap and no named dispute service.
- Two self-exclusion processes that don’t match, one requiring an account “with adequate balance”, and no deposit-limit tool described.
CleanWins casino vs Wildies
Wildies, run by Leva Limited, is the other Anjouan-licensed casino we cover; the Wildies review has the detail. The table compares the main points.
| CleanWins | Wildies | |
|---|---|---|
| Licence | Anjouan, Valid on the register; excludes the UK | Anjouan, Valid on the register; excludes the UK |
| Welcome bonus | 200% up to £2,000 + 200 spins on one deposit; 40× (deposit + bonus) in 10 days | Up to €3,250 + 150 spins over four deposits; 30× (deposit + bonus) in seven days, then five |
| Games | No counter; no sportsbook in the menus | 4,589 catalogue entries; sportsbook |
| Withdrawals (stated) | No time stated; £5,000 per 7 days; 5× deposit rule first | Processing up to 72 hours; €20 minimum; €2,000 a day (terms; the FAQ is lower) |
| Withdrawals (player-reported) | Too few reports to judge (1 Trustpilot review, 2 complaints) | Selected reports: two days to a week once verified (Trustpilot, Sep–Oct 2026) |
| Main fee clauses | Up to 8% for repeat withdrawals or a missed 5× rule; €50 per chargeback | Possible 1% deposit fee on some methods (max €10); 5% for regularly making more than ten withdrawals a week (FAQ) |
| Ratings | Trustpilot 3.2 (1 review); Casino Guru Safety Index 5.5 | Trustpilot 2.4 (43 reviews); Casino Guru Safety Index 4.1 (an editorial score) |
Neither is a clear choice. CleanWins has the simpler bonus and wager-free cashback, but a 5× deposit rule and a fee on repeat withdrawals that Wildies doesn’t have, and almost no player history; Wildies publishes a game catalogue we could count, runs a sportsbook and states a payout time, with more complaints on record.
CleanWins review: final verdict
CleanWins is a tidy slots and live casino with a valid Anjouan licence, readable promotion terms and cashback without wagering. Its withdrawal rules are the problem: deposits wagered five times before a payout, £5,000 per 7 days, fees of up to 8% and no stated payout time, with the few player reports so far pointing at withdrawals.
If you live in the UK, its own ID rules and its licence leave you out, whatever the site shows you. Elsewhere, it may suit a slot player whose country isn’t excluded and whose own law allows offshore play, who skips the bonus, gets eligibility confirmed by support in writing and accepts the withdrawal limits and fees up front. If you have self-excluded anywhere, don’t open an account.